{"id":16,"date":"2024-05-14T20:51:18","date_gmt":"2024-05-14T20:51:18","guid":{"rendered":"https:\/\/iceinspeccion.com\/wordpress\/?page_id=16"},"modified":"2024-05-30T18:01:12","modified_gmt":"2024-05-30T18:01:12","slug":"qa","status":"publish","type":"page","link":"https:\/\/iceinspeccion.com\/wordpress\/qa\/","title":{"rendered":"Q&#038;A"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16\" class=\"elementor elementor-16\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7a0f4261 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"7a0f4261\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1aacc4d6\" data-id=\"1aacc4d6\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-460ddd52 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"460ddd52\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2dd66b16\" data-id=\"2dd66b16\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-67498e6 elementor-widget elementor-widget-heading\" data-id=\"67498e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Quejas y apelaciones<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0013fef elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0013fef\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2dc7183\" data-id=\"2dc7183\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bee4d32 elementor-widget elementor-widget-heading\" data-id=\"bee4d32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Radicaci\u00f3n de quejas y apelaciones<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43838da elementor-tablet-button-align-stretch elementor-mobile-button-align-stretch elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"43838da\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;button_width_tablet&quot;:&quot;100&quot;,&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Q&amp;A\" aria-label=\"Q&amp;A\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"16\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"43838da\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Q&#038;A\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"16\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_f760c85 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_f760c85\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTipo de solicitud\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_f760c85]\" id=\"form-field-field_f760c85\" class=\"elementor-field-textual elementor-size-md\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Queja\">Queja<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Apelaci\u00f3n\">Apelaci\u00f3n<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-field_38c1b6e elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_38c1b6e\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFecha de ocurrencia\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[field_38c1b6e]\" id=\"form-field-field_38c1b6e\" class=\"elementor-field elementor-size-md  elementor-field-textual elementor-date-field elementor-use-native\" required=\"required\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_1d9a5bc elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_1d9a5bc\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNombre completo\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_1d9a5bc]\" id=\"form-field-field_1d9a5bc\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-number elementor-field-group elementor-column elementor-field-group-field_10c9356 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_10c9356\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tN\u00famero de contacto\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t<input type=\"number\" name=\"form_fields[field_10c9356]\" id=\"form-field-field_10c9356\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\" min=\"\" max=\"\" >\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_2da152b elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_2da152b\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCorreo electr\u00f3nico\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[field_2da152b]\" id=\"form-field-field_2da152b\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_6c86f64 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_6c86f64\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDetalle de la queja o apelaci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[field_6c86f64]\" id=\"form-field-field_6c86f64\" rows=\"10\" placeholder=\"Escriba sus observaciones\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_3162bad elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_3162bad\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAcciones tomadas hasta el momento\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Ninguna\" id=\"form-field-field_3162bad-0\" name=\"form_fields[field_3162bad]\" required=\"required\"> <label for=\"form-field-field_3162bad-0\">Ninguna<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Comunicaci\u00f3n con el equipo\/servicio involucrado\" id=\"form-field-field_3162bad-1\" name=\"form_fields[field_3162bad]\" required=\"required\"> <label for=\"form-field-field_3162bad-1\">Comunicaci\u00f3n con el equipo\/servicio involucrado<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Comunicaci\u00f3n con el departamento de atenci\u00f3n al cliente\" id=\"form-field-field_3162bad-2\" name=\"form_fields[field_3162bad]\" required=\"required\"> <label for=\"form-field-field_3162bad-2\">Comunicaci\u00f3n con el departamento de atenci\u00f3n al cliente<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Otras\" id=\"form-field-field_3162bad-3\" name=\"form_fields[field_3162bad]\" required=\"required\"> <label for=\"form-field-field_3162bad-3\">Otras<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_6a33aab elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_6a33aab\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEn caso de seleccionar Otras por favor especificar\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_6a33aab]\" id=\"form-field-field_6a33aab\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_3857046 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_3857046\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tExpectativas y resultados deseados\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Rectificaci\u00f3n del problema\" id=\"form-field-field_3857046-0\" name=\"form_fields[field_3857046]\" required=\"required\"> <label for=\"form-field-field_3857046-0\">Rectificaci\u00f3n del problema<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Aclaraci\u00f3n\" id=\"form-field-field_3857046-1\" name=\"form_fields[field_3857046]\" required=\"required\"> <label for=\"form-field-field_3857046-1\">Aclaraci\u00f3n<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Otras\" id=\"form-field-field_3857046-2\" name=\"form_fields[field_3857046]\" required=\"required\"> <label for=\"form-field-field_3857046-2\">Otras<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_79608d4 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_79608d4\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEn caso de seleccionar Otras por favor especificar\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_79608d4]\" id=\"form-field-field_79608d4\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_03e8ba1 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_03e8ba1\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAdjunte los soportes que considere pueden servir para su solicitud. M\u00e1ximo 4Mb. Formato v\u00e1lido .pdf\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_03e8ba1][]\" id=\"form-field-field_03e8ba1\" class=\"elementor-field elementor-size-md  elementor-upload-field\" multiple=\"multiple\" data-maxsize=\"4\" data-maxsize-message=\"This file exceeds the maximum allowed size.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons elementor-md-100\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-md\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">ENVIAR<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6cb877a1 elementor-reverse-tablet elementor-reverse-mobile elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6cb877a1\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-79ca37fa\" data-id=\"79ca37fa\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-349170e9 elementor-widget elementor-widget-heading\" data-id=\"349170e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">M\u00e1s sobre nosotros<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5766b3b3 elementor-widget elementor-widget-text-editor\" data-id=\"5766b3b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Nuestros servicios se encuentran bajo los principios de imparcialidad, confiabilidad y confidencialidad. Somos una empresa del sector el\u00e9ctrico trabajando para el desarrollo de la industria.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7b102a0\" data-id=\"7b102a0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1e1f62a8 elementor-widget elementor-widget-image\" data-id=\"1e1f62a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/iceinspeccion.com\/wordpress\/wp-content\/uploads\/2024\/05\/park-in-the-city-1024x768.jpg\" class=\"attachment-large size-large wp-image-679\" alt=\"Park in the city\" srcset=\"https:\/\/iceinspeccion.com\/wordpress\/wp-content\/uploads\/2024\/05\/park-in-the-city-1024x768.jpg 1024w, https:\/\/iceinspeccion.com\/wordpress\/wp-content\/uploads\/2024\/05\/park-in-the-city-300x225.jpg 300w, https:\/\/iceinspeccion.com\/wordpress\/wp-content\/uploads\/2024\/05\/park-in-the-city-768x576.jpg 768w, https:\/\/iceinspeccion.com\/wordpress\/wp-content\/uploads\/2024\/05\/park-in-the-city-1536x1152.jpg 1536w, https:\/\/iceinspeccion.com\/wordpress\/wp-content\/uploads\/2024\/05\/park-in-the-city.jpg 2000w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Quejas y apelaciones Radicaci\u00f3n de quejas y apelaciones M\u00e1s sobre nosotros Nuestros servicios se encuentran bajo los principios de imparcialidad, 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